{"id":59,"date":"2023-02-01T16:24:51","date_gmt":"2023-02-01T16:24:51","guid":{"rendered":"https:\/\/pierrelecoach.com\/?p=59"},"modified":"2023-02-01T17:09:28","modified_gmt":"2023-02-01T17:09:28","slug":"emotional-intelligence-in-sales","status":"publish","type":"post","link":"https:\/\/pierrelecoach.com\/en\/emotional-intelligence-in-sales\/","title":{"rendered":"Emotional Intelligence in Sales"},"content":{"rendered":"\n<figure class=\"wp-block-embed is-type-rich is-provider-embed-handler wp-block-embed-embed-handler wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe title=\"Emotional Intelligence in Sales\" width=\"500\" height=\"281\" data-src=\"https:\/\/www.youtube.com\/embed\/P0v7FVNfqGI?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" class=\"lazyload\" data-load-mode=\"1\"><\/iframe>\n<\/div><\/figure>\n\n\n\n<p><strong>Emotional Intelligence<\/strong> is a very popular subject these days on the Internet. Although we hear so much about it, the stories and tips shared rarely pertain to the <strong>reality of the sales world<\/strong>. I think it\u2019s time for salespeople to engage more with this concept in their daily activities in order to <strong>improve their sales results<\/strong>. Emotional Intelligence is actually a very important skill to have and develop as it allows us to truly <strong>connect<\/strong> with our clients.<\/p>\n\n\n\n<p>Personally, I like to think of Emotional Intelligence in sales as a <strong>twofold process<\/strong>.<\/p>\n\n\n\n<p><strong>First<\/strong>, it\u2019s the ability to <strong>read your clients\u2019<\/strong> emotions by paying attention to the <strong>words<\/strong> they use, their <strong>body language<\/strong>, and the <strong>energy<\/strong> they showed during a sales call. Attentiveness to these subtle, yet telling, clues must be nurtured to have a good Emotional Intelligence. It\u2019s important to understand that your customer\u2019s choice of <strong>words is a reflection of their emotions<\/strong>, which in turn should also be <strong>demonstrated in their body language and energy<\/strong>.<\/p>\n\n\n\n<p>By paying more attention to these details, you can adapt your dialogue, create a better connection with your client, and translate this into a more positive closing. The \u201cvibes\u201d you get at the end of a meeting is the Emotional Intelligence you gathered.<\/p>\n\n\n\n<p>But wait \u2013<strong>that\u2019s just the start<\/strong>! Emotional Intelligence is more than knowing how to read other people. In fact, I think that the <strong>second and most important<\/strong> part of having a good Emotional Intelligence in the sales industry is about <strong>understanding yourself and your emotions<\/strong>.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter\"><a href=\"http:\/\/www.pierrelecoach.com\/wp-content\/uploads\/2015\/11\/How-to-use-E.I.-in-Sales.jpg\"><img decoding=\"async\" data-src=\"http:\/\/www.pierrelecoach.com\/wp-content\/uploads\/2015\/11\/How-to-use-E.I.-in-Sales-300x300.jpg\" alt=\"How to use E.I. in Sales\" class=\"wp-image-587 lazyload\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 300px; --smush-placeholder-aspect-ratio: 300\/300;\" \/><\/a><\/figure>\n<\/div>\n\n\n<p>By tuning into your emotions, you will be able to better <strong>control yourself<\/strong>\u2013 and know, for example, when to take a deep breath \u2013 and be truly <strong>in the moment<\/strong>. It will also create a more positive connection with your client and foster a distinctive relationship that the customer is looking for.<\/p>\n\n\n\n<p>To be more in tune with your emotions and your Emotional Intelligence, <strong>take a second to answer these 5 questions after a sales call:<\/strong><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Was I 100% present during my sales call today? If not, what else was I preoccupied with?<\/li>\n\n\n\n<li>Was I energetic enough with this client?<\/li>\n\n\n\n<li>Did I worry about explaining all my PowerPoint slides during my pitch?<\/li>\n\n\n\n<li>Did I pay attention to my client\u2019s body language? What did I learn by simply looking at them?<\/li>\n\n\n\n<li>Did the words, body language and energy of my client \u201cjive together\u201d during the sales call?<\/li>\n<\/ol>\n\n\n\n<p>If you don\u2019t have clear answers to those questions, then it\u2019s time for you to reflect on how well you manage your Emotional Intelligence. The good news is that Emotional Intelligence is an <strong>acquired skill<\/strong> and that you can work to <strong>improve<\/strong> yours. The better you manage your Emotional Intelligence, the better you will become as a Sales Professional!<\/p>\n\n\n\n<p>-Pierre Guay<\/p>\n\n\n\n<p><em>President, PG Coaching Inc<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Emotional Intelligence is a very popular subject these days on the Internet. Although we hear so much about it, the stories and tips shared rarely pertain to the reality of the sales world. I think it\u2019s time for salespeople to engage more with this concept in their daily activities in order to improve their sales [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"wds_primary_category":0,"footnotes":""},"categories":[3],"tags":[],"class_list":["post-59","post","type-post","status-publish","format-standard","hentry","category-sales"],"_links":{"self":[{"href":"https:\/\/pierrelecoach.com\/en\/wp-json\/wp\/v2\/posts\/59","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/pierrelecoach.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/pierrelecoach.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/pierrelecoach.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/pierrelecoach.com\/en\/wp-json\/wp\/v2\/comments?post=59"}],"version-history":[{"count":0,"href":"https:\/\/pierrelecoach.com\/en\/wp-json\/wp\/v2\/posts\/59\/revisions"}],"wp:attachment":[{"href":"https:\/\/pierrelecoach.com\/en\/wp-json\/wp\/v2\/media?parent=59"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/pierrelecoach.com\/en\/wp-json\/wp\/v2\/categories?post=59"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/pierrelecoach.com\/en\/wp-json\/wp\/v2\/tags?post=59"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}